General Terms and Conditions (GTC)

These General Terms and Conditions (GTC) apply to all contracts, services, and offers from

(hereinafter referred to as "Contractor")

towards consumers within the meaning of the Consumer Protection Act (KSchG) as well as entrepreneurs within the meaning of the Austrian Commercial Code (UGB)

(hereinafter referred to as "Client").

Deviating or supplementary conditions of the Client shall not become part of the contract unless their validity is expressly agreed to in writing.

The Contractor provides services particularly in the following areas:

• IT Consulting
• AI-powered Automation
• Software and Workflow Development
• Technical Analysis and Process Optimization
• Development and execution of training, workshops, and courses in Artificial Intelligence, Automation, and IT

The specific scope of services is determined by the respective offer, contract, or project description.

A specific economic, technical, or content-related success is not owed unless expressly agreed in writing.

Offers from the Contractor are non-binding.

A contract is concluded through:

• a written order confirmation, or
• the actual commencement of service provision by the Contractor.

The Client undertakes to provide all information, documents, content, and access necessary for service provision completely, correctly, and in a timely manner.

Delays, service obstacles, or additional expenses resulting from insufficient or delayed cooperation are not the responsibility of the Contractor.

All prices are in Euros.

Unless otherwise stated, services are provided VAT-exempt pursuant to § 6 para. 1 no. 27 UStG (small business regulation).

Invoices are due for payment within 14 days of the invoice date without deduction.

In case of payment delay, statutory default interest applies.

Statutory warranty provisions apply.

Minor deviations are considered those that:

• do not significantly impair the agreed functionality, and
• do not prevent the contractually intended purpose.

Such deviations do not constitute grounds for warranty claims.

Mandatory warranty rights of consumers remain unaffected.

All concepts, scripts, automations, documentation, training materials, and other works created by the Contractor remain the intellectual property of the Contractor unless expressly agreed otherwise in writing.

The Client receives a simple, non-transferable right of use for the contractually agreed purpose.

Distribution, reproduction, or publication, even in part, is not permitted without the express written consent of the Contractor.

Both parties undertake to treat confidentially all non-public information that becomes known in the course of the cooperation.

This obligation also applies beyond the end of the contractual relationship.

The content of this website is for general information purposes only.

The Contractor does not warrant:

• Accuracy,
• Completeness,
• Timeliness.

No liability is assumed for the content of external links.

Consumers have the opportunity to submit complaints to the EU's online dispute resolution platform: https://ec.europa.eu/consumers/odr

The Contractor is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

For contracts with entrepreneurs, the competent court at the Contractor's place of business is agreed as the place of jurisdiction.

For consumers, the statutory places of jurisdiction pursuant to KSchG apply.

Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.

In place of the invalid provision, a provision shall be deemed agreed which most closely corresponds to the economic purpose of the invalid provision.